Some restaurants are great. The food is perfect as is the service and the whole atmosphere is simply a joy to be in. I am sure you have come across a restaurant like this. You know they are popular - you always have to make a reservation and if you don’t have a reservation, well forget it - they can’t fit you in.
Few of these restaurants stay popular if they don’t look after the patrons who are patiently waiting for their tables. Standing around is uncomfortable and can often create a jam in entrance ways. On the other hand, not everyone wants to sit at a bar to wait. Smart owners include a comfortable waiting area and have included in their restaurant furniture practical sofas & ottomans.
You have seen them in hotel foyers and in waiting areas in some of the top restaurants. No one likes to wait, particularly when they have made a reservation. By the same token, no one wants to be rushed through their meal. By providing a comfortable waiting area, and let’s face it, it could be fifteen to twenty minutes, the patron will hardly notice the time go by.
Don’t make the mistake of using cheap vinyl restaurant furniture in your waiting area. Let your patrons know they are important by using quality furniture together with fabrics that suit the general decor of your restaurant. Think comfort, function and practicality - the three keys to any piece of restaurant furniture.
Your patrons are important - both those dining and those waiting. While you are gently trying to nudge your completed diners out the door, at least provide a comfortable area for those waiting to be seated. Your patrons will appreciate it and, ultimately, so will your profit line.
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